3 Important Questions to Ask Your Thermoset Polyurethane Manufacturer

urethane beltsWhether you know the exact specifications of your application and have a good idea of the type of thermoset polyurethane you need, or you’re still developing your concept and need guidance, it’s always wise to ask your thermoset polyurethane manufacturer some questions before the work begins. Taking the time to get to know the company you’ll be working with will ensure that you’ll receive a high-quality product, while giving you the peace of mind that comes with understanding the work process, so you’ll know exactly what to expect. Asking 3 simple questions will empower you to choose a thermoset polyurethane manufacturer who is committed to excellence.

Facility & Equipment
Ask about the facility where the work will be completed and the quality of the equipment being used. While these questions will be off-putting to less reputable companies, a reliable thermoset polyurethane manufacturer should be proud of their facility and happy to divulge the details of their equipment. For example, here at Mearthane we have a 36,000 square foot manufacturing facility, giving us the space to handle high-volume components and comfortably fit our state-of-the-art machinery, equipped with a sophisticated, computerized flow and temperature control and automatic pouring table. We’ve invested in the highest quality processing equipment in order to streamline and perfect our manufacturing capabilities, setting us apart from the competition. We’re happy to share more details about our facility or machinery, just as any trustworthy thermoset polyurethane manufacturer should!

Custom Configurations
When selecting which company to work with, it’s best to choose the one who can tell you with certainty that the sky’s the limit. Why waste your money on a urethane manufacturer who limits your ideas by telling you that they can’t customize, charging you an excessive amount for custom solutions, or simply saying that what you want can’t be done? When you ask your thermoset polyurethane manufacturer about custom configurations, they should jump at the challenge to serve you, offering unique solutions for your needs. Here at Mearthane, we love creating custom configurations for our clients unique applications, and we take the time to hear the details of their creative ideas in order to develop a solution that exceeds their expectations. When choosing a company to work with, remember, if they’re not willing to work with you and develop a product that blows you away, then they aren’t worth your time or money.

Turn Around Time & Service
In manufacturing, turn around time and service are key components of keeping customers happy and turning a sale into a business relationship. When choosing a company to work with, it makes sense to ask them upfront about their average turnaround time (they may estimate this based on the size of your product). They should be able to provide you with an answer and even offer to put it in writing when they send you their quote for the work you need. Judging a company’s customer service is as simple as asking all the aforementioned questions and seeing if they provide with answers in a courteous and friendly manner. A reliable thermoset polyurethane manufacturer takes pride not only in the work they do, but in the level of service they offer their customers. At the end of each call they should be asking if there’s anything else they can help with, and really meaning it!
As a top custom thermoset polyurethane manufacturer, we’ve earned a reputation of excellence by offering polyurethanes which can be fabricated with an extensive range of variable mechanical and environmental properties. If you’re searching for a high-performance, low-maintenance, cost-effective thermoset polyurethane component for your next innovative application, we’re the manufacturer for you. For more information, contact us today!